Terms And Conditions

Conditions of Use, Notices, and Disclaimers:

When you use this website, you are automatically agreeing that both your access to the site and your use of it are:

  • Subject to the terms and conditions in this legal notice, this may change at any time without notice.
  • Subject to all applicable laws.
  • Undertaken at your own risk.
  • Please refer to this page frequently to review our current terms and conditions of use.
  • We strive to enhance your experience in availing our services. To keep the things smooth, fun and running, we have listed some policies in the terms you would expect. The larger parts of these policies are strapped with legal seriousness and might have an old authoritative feel; hence don’t truly reflect the bond we nurture with our users and supporters. We suggest you to please have a closer look and contact us if you have any queries.

Handscart- 100% Handmade to world:

At handscart we started with an aim of connecting artisan and craftsmen with the people across the globe and try to sell their products by handscart. We ensure that any person visiting our website and availing our services should have a joyous experience. By abiding to the terms and conditions mentioned in this page, you will help us in continuing towards our aim.

This document is an electronic record in terms of Information Technology Act, 2000 of INDIA and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.handscart.com website.

User Agreement:

This Terms of Service Agreement (the “Agreement”) governs Your use of handscart.com (the “Site”) and any services made available to You on or through this Site (the “Services”) which is owned and operated by handscart (hereinafter, “handscart”, “We”, “Us” or “Our”). For purposes of this Agreement, “You” or “User” means the person using the Site or the Services or, if You are using the Site or Services on behalf of Your company (or another business entity), then “You” or “User” means Your company (or such other entity), its officers, members, agents, successors and assigns. If you are registering as a business entity or as a seller, you represent that you have the authority to bind the entity to these Terms & Conditions By using the Site you agree to be bound by the following terms and conditions including those additional terms and conditions and policies referenced herein.

Amendments in the terms of use

The Company reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes have violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the Company posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the Company will provide 30 days’ prior notice of such substantial change by posting the same on the Website. For the purposes of this User Agreement, ‘substantial change’ means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.]

By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by Handscart Rules and Policies listed here-under

  • Company Buyer Policy
  • Company Sellers Policy
  • Company Privacy Policy

If you have any queries regarding our terms please feel free to contact us here.

Buying

Handscart hereby disclaims any responsibility or guarantees of exactness as to the quality, safety or legality of any products, services or information (“Products”) as ordered or purchased by the user. The Products purchased or obtained by the user through the Website are the sole responsibility of the seller. The User acknowledges this risk and agrees to indemnify and hold Handscart harmless from any claim or demand, including reasonable legal fees arising out of the services or product not meeting the descriptions or user expectations.

By ordering or purchasing any Products the User agrees to be bound by the Conditions of Sale including but not limited to pricing, description and policies related to shipping, returns, replacements and refunds as described or referenced in the Products description and site-wide Shipping and Return Policy provided those policies are not in contradiction of this Agreement or otherwise unlawful.

Purchases are retractable only when explicitly allowed by the seller in the conditions of sale or when the seller materially changes the product description after a sale has been made or the seller defaults in any way with the product listed or with the delivery of the product.

What is Handscart.com ?

We acts as a venue to allow users, who comply with Handscart policies to offer, sell and buy certain goods within a fixed-price format. Besides the initial vendor screening phase, Handscart is not directly involved in the transaction between buyers and sellers. As a result, Handscart has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Even though Handscart does pre-screen vendors and the content or information provided by Vendors; Handscart cannot ensure that a buyer or seller will actually complete a transaction.

What terms need to be explained here?

Qualifying Payment – is made when the buyer, via a gateway of Handscart choice under the implicit consent of the seller makes a payment of the fair amount for goods as specified on products, and only when such a payment is credited within [2] days to the companies bank account.

Qualifying Payment – is made when the buyer, via a gateway of Handscart choice under the implicit consent of the seller makes a payment of the fair amount for goods as specified on products, and only when such a payment is credited within [2] days to the companies bank account.

Dispatch/Dispatchedshall mean that the items (for which a Qualifying Payment has been paid by the buyer) have been dispatched by the seller through a reputed courier service or by the Handscart Logistic Partner, and are en route to the address communicated by the buyer on the Website. Dispatch shall at the take minimum 7 days for national and one week to 25 days for international courier.

Dispatch Details – would entail all necessary information related to the dispatch of the purchased product that Handscart is obligated to provide to the user on its site until delivery is achieved. (This is based on the data provided by the logistics partners).

User Informationmeans and shall include any confidential and/or personally identifiable information or other information provided to the Company or other Users of the Website at the time of registration with the Website, buying or listing process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and partial banking / financial information (Handscart shall under no circumstance unless needed for compliance purposes choose to store your end-to-end banking/financial information, especially passwords; any such information may only be collected and shared ‘with and on’ the direction of our partnering payment Gateway ).

Valid Card – means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any.

Issuing Bank – in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a Valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Handscart may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same time as being posted on the Website.]

Logistics Partner – shall mean reputable logistics and courier company(s) appointed by the Handscart that will provide various services of collection and delivery of items, between the seller and the buyer.

Transaction – means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed by the Seller on the Website.

Transaction Price – means the price to be paid for the items to be purchased by the buyer for every Transaction and this price shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof as charged by the seller and/or Handscart.

Valid Bank Account – shall mean a valid and operational bank account in the name of the User of which the User is the rightful and legal owner having the ability to issue cheques/ demand drafts and make deposits, which in respect of the buyer shall be referred to as the Buyer Bank Account and in respect of the Seller be referred to as the Seller Bank Account. [Both the Buyer Bank Account and Seller Bank Account are required to be with a branch of a nationalized bank as per applicable Indian laws or other banks which are registered with or approved by Reserve Bank of India and such branch and/or account of the Buyer and Seller supports Reserve Bank of India’s electronic / online banking system including, without limitation, National Electronic Funds Transfer (NEFT) and/or Real Time Gross Settlement (RTGS)].

If you represent and are registering as a business entity, by accepting the User Agreement you represent that such entity has sufficient authority under applicable law to enter into the User Agreement and you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

Registration – You are solely responsible for maintaining secrecy and confidentiality of your username and password. You hereby acknowledge and accept that the website will grant access to any person who has obtained your username and password in the same manner as it would have granted access to you and you are responsible for all activities conducted under your username and password. The Company, its employees or associates will not be responsible in any manner for losses occurring from such breach of secrecy of your username and password on your side.

You agree that your sole purpose of registering or using the Website is to buy or sell unique handicraft products including green-crafted and ethnic products or similar hand-made goods (that are permitted to be bought and sold under applicable law) and you shall not use this Website for any other purpose including for selling or buying products other than as mentioned above or products that are not allowed under applicable law to be sold or bought by you in any manner.

You agree to provide true, accurate and complete information while registering or for any other purpose when prompted to do so on the Website. You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/register using the identity of any other person. You are responsible to maintain and promptly update the information provided while registering or for any other purpose on the Website to ensure that the information provided by you is true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to deduce that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to the Website in any manner whatsoever.

Seller Registration – To be eligible to sell items on the Website, the prospective seller is required to raise a registration request in the Handscart website here or contact personally to complete registration process. Subsequently Handscart representatives will respond and after thorough due diligence around handicraft ethos, quality, fair process, eco-friendly materials and other packaging and delivery time assurances and verifications, register the seller.

Buyer Registration – Other than being a User, there is no separate registration requirement for buyers.

Seller Registration

To be eligible to sell items on the Website, the prospective seller is required to raise a registration request in the Handscart website here or contact personally to complete registration process. Subsequently Handscart representatives will respond and after thorough due diligence around handicraft ethos, quality, fair process, eco-friendly materials and other packaging and delivery time assurances and verifications, register the seller.

Terms of Use – You understand and agree that the Company and the Website merely provide hosting services to its Users who access the Website for purchase and sale of unique handcrafted products (that are permitted to be bought and sold under applicable law). All items advertised and/or listed on the Website and the contents therein are advertised and listed by Users and are third party purchasers and/or sellers as the case may be. You also give permission to the Website and the Company to store details and records of your usage of the Website indefinitely. However, this does not constitute any obligation on the part of the Company or the Website to do so.

Currently the membership on the Website is free and the Company does not levy any charges/fees for browsing or buying on the Website. However, for the purposes of listing any item on the Website to be sold or availing other services provided by the Company through the Website such as packing, warehousing, courier etc., the Seller may be charged fees. The Company reserves the right to introduce new services or modify the existing services provided on the Website. Additionally, the Company at its sole discretion may introduce fees for the new services provided or amend/ introduce fees for the existing services, as the case may be. Changes to the User Agreement or any of the rules and policies of the Company shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website.

All fees/ charges shall be quoted in American dollars and shall be payable to Handscart.com Private Limited within such time as specified in the invoice. You are responsible for paying all charges/ fees associated with the use of the Website and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. In case of any non- payment, the Company reserves the right to issue a warning or temporarily/ indefinitely suspend or terminate your membership with the Website and disallow access to the Website. The Company also reserves the right to take any legal action against you in case of any non- payment of charges/fees to the Company.

If you purchase anything on the Website, you agree to also comply with the terms and conditions set out in the Policy for Buyers incorporated herein by reference.

If you propose to sell anything on the Website, you agree to also comply with the terms and conditions set out in the Policy for Sellers incorporated herein by reference.

The Company has no control over third parties and contents generated by the Users on the Website.

Any information provided by you to the Company or submit on the Website or provide or display to other Users of the Website in the registration, buying or listing process, in the feedback area or through any e-mail communication is solely your responsibility and the Company or the Website merely is a platform where such information is distributed, published, displayed or used by Users. The Company or the Website is not liable for accuracy, appropriateness or legality of such information.

Listing and Selling

Any individual or business entity eligible as described under “Scope of Agreement” can choose to set up their shop and list products for sale at Handscart subject to following terms:

Handscart attempts to provide an online platform to Creative Artists, Artisans and Designers, their representatives, assignees and agents to showcase and sell their original products and works as individuals, collectives or business entities. Users who may not fall into any of these categories may be prevented from listing and selling their products at Handscart at our sole discretion.

The quality, legality and safety of Products purchased or obtained by the user through the Website are the responsibility of the seller.

Listed items represent a binding offer at the set price to other users who comply with the conditions of sale specified in the offer. The contract of purchase between the buyer and seller is formed when a member complies with the conditions specified in the offer and completes the checkout process. Failure to fulfill an order may be construed result in deactivation of account, refusal of Service and cancellation of contract at the discretion of Handscart..

Your items and all terms of sale must be correctly and accurately described within the description, graphics and pictures on the listing page of Handscart without intention to defraud other users or provide incorrect, incomplete or misleading information.

You are responsible for ensuring that you have the right to use all content on your listing and that Handscart has the right to host it on our servers.

As a business person offering goods and services to consumers you are obligated to give all necessary information regarding consumer protection as required by law and to detail legal disclaimer rights if required by law.

All sellers will clearly outline shop policies for their shops and abide by these policies. These policies may include without limitation shipping, replacement, returns and exchange policies. All shop policies must comply with Handscart site-wide Shipping and Return Policy. We reserve the right to request that a seller modify a shop policy which is in contradiction of applicable laws, this Agreement or detrimental to other users.

Handscart reserves the right to delist and delete items or deactivate user accounts, refuse service and cancel this Agreement if an item infringes legal regulations or this Agreement.

All applicable taxes should be included in the listing price for the product; payment of taxes and ensuring correct and complete documents for shipping is the responsibility of the seller.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Seller Registration – To be eligible to sell items on the Website, the prospective seller is required to raise a registration request in the Handscart website here or contact personally to complete registration process. Subsequently Handscart representatives will respond and after thorough due diligence around handicraft ethos, quality, fair process, eco-friendly materials and other packaging and delivery time assurances and verifications, register the seller.

Qualifying Payment – is made when the buyer, via a gateway of Handscart choice under the implicit consent of the seller makes a payment of the fair amount for goods as specified on products, and only when such a payment is credited within [2] days to the companies bank account.